Customer Care

TELEPHONE

0203 701 9333

Monday - Friday 9am - 5:00pm

EMAIL

customercare@kellyhoppen.com



Order Acceptance

When an order is placed and accepted you will receive a confirmation email detailing the items you have purchased; together with confirmation that payment has been debited from the method of payment provided.

When your order is despatched you will receive an email with confirmation of the despatch method, anticipated delivery timeline, and tracking information.


Delivery Policy

Orders received by 2:30pm will be processed for despatch that day, subject to confirmation of payment and stock availability.

Our partner courier services aim to deliver within 3 working days for our Standard Uk deilvery option and next working day if that service is selected at Checkout.

For any queries regarding overseas delivery please contact our Customer Care Team.